
Scheduling System Plug-ins
272
RMS Administrator’s Guide
Compatibility Requirements
The Exchange MAPI Appointment Interface can interface with
Microsoft Exchange 2000, 2003, and 2007.
The MAPI (Messaging Application Programming Interface)
Subsystem must be installed on the RMS application server. (Installing
Microsoft Outlook ensures that the MAPI subsystem is installed.)
Microsoft has documented an issue with MAPI and Exchange 2000.
This issue requires a patch from Microsoft to be installed on the
Exchange 2000 server. Without this patch, the RMS Scheduling
Manager service may stop responding.
Please see this article:
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b326389
If you are attempting to use the RMS application with a Microsoft Exchange 5.5
server, it is important to note that the RMS application Configuration Wizard
does not natively support the required RMS Scheduling Manager service
configuration, and these steps must be performed manually. See Appendix A:
Service Configuration for Microsoft Exchange 5.5 section on page 325.
Microsoft has documented an issue with MAPI and Exchange 5.5. This issue
requires a patch from Microsoft to be installed on the Exchange 5.5 server.
Without this patch, the RMS Scheduling Manager service may stop responding
Please see this article:
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b293150
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