AMX MVP-5150 Spécifications Page 185
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Noté. / 5. Basé sur avis des utilisateurs
Appendix C: Troubleshooting
173
MVP-5100/5150 5.2" Modero Viewpoint Touch Panels
Appendix C: Troubleshooting
Overview
This section describes the solutions to possible hardware/firmware issues that could arise during the common
operation of a Modero touch panel.
Panel Doesn’t Respond To Touches
Symptom: The device either does not respond to touches on the touch screen or does not register the touch as
being in the correct area of the screen.
If the screen is off:
If the screen is off:
The device may be in Standby Mode. Press and hold the display screen to wake up the panel.
The device may be in Shutdown Mode. Press and hold the top and bottom of the navigation wheel
until the device turns on.
The device battery may be drained. Place the device into a Table Charging Station or a Wall Charging Station,
or connect it to its included power source to recharge the battery.
If the screen is on:
The protective laminate coating may still be on the LCD. Verify that the coating on the LCD is
removed before beginning any calibration process. The protective cover makes calibration difficult
because the device cannot calibrate on specific crosshairs when the sheet is pressing on the whole
LCD.
The previous calibration may be off. Reset the device calibration, as explained in the Calibrate
Page section on page 78.
Battery Will Not Hold Or Take A Charge
Symptom: The battery will not hold or take a charge and shows no indication of charging, either on the
bargraphs or in the Battery Setup page.
To keep the battery from being damaged from operating at too low a level, the firmware places it into a
protected state.
The panel must have the latest firmware. If it doesn’t, the firmware can be found at www.amx.com Dealers/
Tech Center > Firmware Files.> Modero.
1. Load the firmware into the panel, using NetLinx Studio.
2. After loading the firmware, power cycle the MVP (this is a complete power cycle, not a Reboot). The
panel will now show the current firmware version within the Setup > Panel Information page.
3. Connect the power supply to the panel. You will see 2 warning messages on the display.
The first one warns that the battery is low and must be charged.
The second warning tells you that the battery is in a protected mode.
4. Wait a few minutes and then check the Battery Settings page on the device to see any charging activity on
the bar graphs. (For more information, refer to the Power Management Page section on page 51.)
The "Sensor" device in the Online Tree tab below the MVP panel should show v1.24 or higher after the
upgrade, as shown in FIG. 94:
FIG. 94 "Sensor" device in the Online Tree tab
- MVP-5100/5150 1
- Document Name Here 10
- Table of Contents 10
- Document Name Here 11
- Introduction 13
- Product Specifications 14
- TFT Color Active-Matrix 15
- Common Application 17
- Features 17
- USB Connector Location 19
- Basic Operation 20
- Audio/Video Capabilities 20
- Accessories 23
- Wall Charging Station 25
- Unlocking the touch panel 26
- Recharging 27
- Installing the MVP-WCS-52 28
- MVP- WCS-52 - Rear 30
- Installation of MVP-WCS-52 31
- Configuring Communication 35
- FIG. 12 Setup page 36
- FIG. 13 Protected Setup page 36
- 5150 Only) 38
- Using the Site Survey Tool 40
- Wireless Site Survey page 43
- Wireless Security page 44
- WEP Key # Keyboard 45
- USB Port on the MVP-5100/5150 46
- 8. Click Next 47
- 5. In the new window: 49
- TPDesign4 file 50
- Connection Modes 52
- Master within NetLinx Studio 53
- Setup Pages 55
- Navigation Buttons 56
- Project Information Page 57
- Panel Information Page 59
- Time & Date Setup Page 61
- Audio Settings Page 62
- Power Management Page 63
- Power Management Page (Cont.) 64
- Protected Setup Page (Cont.) 66
- System Settings Page 70
- Wireless Settings Page 72
- Wireless Security 73
- Security Modes 74
- Open Settings 75
- WEP Settings 75
- WPA-PSK Settings 76
- EAP-LEAP 79
- EAP-FAST 81
- EAP-FAST Settings (Cont.) 82
- EAP-PEAP 83
- EAP-PEAP Settings (Cont.) 84
- EAP-TTLS Settings 85
- EAP-TTLS Settings (Cont.) 86
- EAP-TLS Settings 87
- EAP-TLS Settings (Cont.) 88
- Calibrate Page 90
- FIG. 56 Calibrate page 90
- G4 Web Control Page 91
- G4 Web Control Page (Cont.) 92
- Other Settings 93
- Cache Settings Page 94
- Password Settings Page 95
- Panel Connection Logs Page 97
- Panel Statistics Page 98
- Connection Utility Page 99
- Protected Setup Pages 100
- Upgrading Firmware 101
- USB icon 103
- 1. Launch NetLinx Studio 108
- FIG. 76 Enter DPS window 109
- Database window (FIG. 83) 113
- Programming 115
- Page Commands (Cont.) 116
- Programming Numbers 121
- Index No. Name Red Green Blue 122
- Font Styles and ID Numbers 123
- TPD4 Border Styles by Name 124
- "^" Button Commands 125
- MVP Strings to Master 143
- Text Effects 144
- Custom Event Fields 145
- Button Query Commands 145
- Button Query Commands (Cont.) 146
- Input Commands 157
- Embedded Codes 158
- Panel Setup Commands 159
- Battery Life and Replacement 161
- IMPORTANT NOTES! 162
- Power Management 162
- Proper Battery Maintenance 162
- Battery Connector 164
- Back plate 165
- Battery screws 165
- MVP-BP-51H battery placement 166
- Excess battery wiring path 166
- Appendix A: Text Formatting 169
- Input mask character types 170
- Input mask output examples 172
- Special Escape Sequences 172
- Escape Sequences 173
- Complex Script Support 174
- Terminology 178
- FIG. 91 WPA Overview 179
- FIG. 92 WPA2 Overview 179
- EAP Characteristics 180
- Uploading a Certificate File 182
- Appendix C: Troubleshooting 185
- 3. Reboot the device 187
- Appendix 189
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