Amx SIP Communications Gateway CSG-500 Manuel d'utilisateur

Operation/Reference GuideNetwork/CommunicationCSGSIP Communications GatewayCSG-500, CSG-544, CSG-580Last Updated: 08/10/2011CSG SIP Communications Gat

CSG SIP Communications Gateway2CSG SIP Communications Gateway Operation/Reference GuideCSG SpecificationsThe following table lists the specifications

CSG SIP Communications Gateway3CSG SIP Communications Gateway Operation/Reference GuideCSG InterfaceThe CSG interface enables you to create a PBX solu

CSG SIP Communications Gateway4CSG SIP Communications Gateway Operation/Reference Guide

Installation5CSG SIP Communications Gateway Operation/Reference GuideInstallationUnpacking the UnitWhen you unpack your unit, carefully inspect it for

Installation6CSG SIP Communications Gateway Operation/Reference GuideFIG. 2 CSG - Ports/LEDsFXSFXOFXSFXOPort/LED Correlation

Installation7CSG SIP Communications Gateway Operation/Reference GuideUnderstanding the LEDsThere are 14 LEDs on the front panel of the CSG. The eight

Installation8CSG SIP Communications Gateway Operation/Reference GuidePin AssignmentsThe following tables describe the pin assignments for the differen

Installation9CSG SIP Communications Gateway Operation/Reference GuideInstalling the Hardware1. Connect an Ethernet cable connected to your network to

Installation10CSG SIP Communications Gateway Operation/Reference GuideMounting the CSGFIG. 4 illustrates the proper mounting installation options for

Installation11CSG SIP Communications Gateway Operation/Reference GuideThere are indicators on both the bracket and the mounting clips to show which en

AMX Limited Warranty and DisclaimerAll products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from

Installation12CSG SIP Communications Gateway Operation/Reference GuideFIG. 7 illustrates the correct mounting orientation of the DIN Rail Mounting Bra

Installation13CSG SIP Communications Gateway Operation/Reference GuideYou can also mount the CSG by attaching the mounting brackets to the bottom of t

Installation14CSG SIP Communications Gateway Operation/Reference Guide

Telephone System Configuration15CSG SIP Communications Gateway Operation/Reference GuideTelephone System ConfigurationThis chapter provides informatio

Telephone System Configuration16CSG SIP Communications Gateway Operation/Reference GuideBonjour (Zero-Configuration) ClientYou can also log on to the

Telephone System Configuration17CSG SIP Communications Gateway Operation/Reference GuideThe CSG InterfaceThe CSG Interface gives you the ability to co

Telephone System Configuration18CSG SIP Communications Gateway Operation/Reference GuideIn the upper right corner of each page you will see the Apply

Telephone System Configuration19CSG SIP Communications Gateway Operation/Reference GuideAdvanced Analog OptionsThere are also some advanced settings w

Telephone System Configuration20CSG SIP Communications Gateway Operation/Reference GuideOnce you have made the configuration changes to your hardware

Telephone System Configuration21CSG SIP Communications Gateway Operation/Reference GuideTrunk definitions are used in calling rules, dial plans, and c

Safety Certification and Agency ApprovalsiiiCSG SIP Communications GatewaySafety Certification and Agency ApprovalsSafetyUS/CSA 60950IEC 60950AS

Telephone System Configuration22CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the Analog Trunk definition, click Add

Telephone System Configuration23CSG SIP Communications Gateway Operation/Reference GuideThe Audio Tuning section will allow you to calibrate your anal

Telephone System Configuration24CSG SIP Communications Gateway Operation/Reference GuideAdding Service ProvidersYou must configure a VoIP service prov

Telephone System Configuration25CSG SIP Communications Gateway Operation/Reference GuideAdding VoIP TrunksIf you do not have a subscription with one o

Telephone System Configuration26CSG SIP Communications Gateway Operation/Reference GuideThe following options will be available:Edit VoIP Trunk Page O

Telephone System Configuration27CSG SIP Communications Gateway Operation/Reference GuideClick Add when you have completed your changes, or Cancel to d

Telephone System Configuration28CSG SIP Communications Gateway Operation/Reference GuideThe Calling Rules menu shows every rule name established, the

Telephone System Configuration29CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the calling rule definition click Save

Telephone System Configuration30CSG SIP Communications Gateway Operation/Reference GuideUser ExtensionsThe User Extensions page is used to create indi

Telephone System Configuration31CSG SIP Communications Gateway Operation/Reference GuideCreate New User Page Options (Cont.)Dial Plan This option refe

Safety Certification and Agency ApprovalsivCSG SIP Communications Gateway

Telephone System Configuration32CSG SIP Communications Gateway Operation/Reference GuideCreate New User Page Options (Cont.)Line Number Polycom brand

Telephone System Configuration33CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the user extension definition click Sa

Telephone System Configuration34CSG SIP Communications Gateway Operation/Reference GuideTo create a ring group, use the following procedure.1. Define

Telephone System Configuration35CSG SIP Communications Gateway Operation/Reference GuideCall QueuesA call queue lines up callers and allows them to wa

Telephone System Configuration36CSG SIP Communications Gateway Operation/Reference GuideRrMemory - This option is Round Robin with Memory. It’s simi

Telephone System Configuration37CSG SIP Communications Gateway Operation/Reference GuideAgent Login SettingsThe Agent Login Settings tab, accessible f

Telephone System Configuration38CSG SIP Communications Gateway Operation/Reference GuideIn the example, when a caller dials your company number ending

Telephone System Configuration39CSG SIP Communications Gateway Operation/Reference GuideCreating a Voice MenuUse the following procedure as a guide to

Telephone System Configuration40CSG SIP Communications Gateway Operation/Reference GuideVoicemail MenuThis section lists the default voicemail menu fo

Telephone System Configuration41CSG SIP Communications Gateway Operation/Reference GuideCreating the Required Voice Menus for DTMFThe following proced

Table of ContentsvCSG SIP Communications Gateway Operations/Reference GuideTable of ContentsSafety Certification and Agency Approvals ...

Telephone System Configuration42CSG SIP Communications Gateway Operation/Reference GuideSteps 3 through 11 create voice menus for digits 0-9 and the *

Telephone System Configuration43CSG SIP Communications Gateway Operation/Reference GuideSteps 17 through 24 set up the KeyPress Events for each voice

Telephone System Configuration44CSG SIP Communications Gateway Operation/Reference Guide40. Click Save.Steps 41 through 46 add the DTMF destination to

Telephone System Configuration45CSG SIP Communications Gateway Operation/Reference GuideClick Upload a Voice Menu prompt to upload a custom voice menu

Telephone System Configuration46CSG SIP Communications Gateway Operation/Reference GuideClick Update to save your time interval definition, or Cancel

Telephone System Configuration47CSG SIP Communications Gateway Operation/Reference GuideThe rules you need to create are dependent on your needs. If y

Telephone System Configuration48CSG SIP Communications Gateway Operation/Reference GuideVoicemailVoicemail is an option available for every extension.

Telephone System Configuration49CSG SIP Communications Gateway Operation/Reference GuideE-mail SettingsThe E-mail Settings page is used to set e-mail

Telephone System Configuration50CSG SIP Communications Gateway Operation/Reference GuidePaging/IntercomThe Paging/Intercom tab allows you to set up 1-

Telephone System Configuration51CSG SIP Communications Gateway Operation/Reference GuideThe double left arrows will move all available users to this p

viCSG SIP Communications Gateway Operations/Reference GuideTable of ContentsMusic on Hold ...

Telephone System Configuration52CSG SIP Communications Gateway Operation/Reference GuideConferencingEvery company reaches the point of needing more pe

Telephone System Configuration53CSG SIP Communications Gateway Operation/Reference GuideClick Update to retain your conference bridge definition, or C

Telephone System Configuration54CSG SIP Communications Gateway Operation/Reference GuideIf Buddy’s android had pressed 2, the call would have been r

Telephone System Configuration55CSG SIP Communications Gateway Operation/Reference Guide7. Specify the number of seconds before the ring timeout occur

Telephone System Configuration56CSG SIP Communications Gateway Operation/Reference GuideOn this page you specify the extension for dialing the system

Telephone System Configuration57CSG SIP Communications Gateway Operation/Reference GuideFeature Codes & Call Parking Preferences OptionsBlind Tran

Telephone System Configuration58CSG SIP Communications Gateway Operation/Reference GuideCall ParkingCall Parking is an CSG feature which allows a user

Telephone System Configuration59CSG SIP Communications Gateway Operation/Reference GuideThe options associated with an application map are described b

Telephone System Configuration60CSG SIP Communications Gateway Operation/Reference GuideDial OptionsThe Dial Options tab gives you the ability to conf

Telephone System Configuration61CSG SIP Communications Gateway Operation/Reference GuideClick New Voicemail Group to create a voicemail group.Click Sa

Table of ContentsviiCSG SIP Communications Gateway Operations/Reference GuideOther Settings Slide Out Menu...

Telephone System Configuration62CSG SIP Communications Gateway Operation/Reference GuideThe General tab, which is the default selection on the Network

Telephone System Configuration63CSG SIP Communications Gateway Operation/Reference GuideG.729 CodecThe G.729 Codec page allows you to register and man

Telephone System Configuration64CSG SIP Communications Gateway Operation/Reference GuideBackupThis is a housekeeping tab which allows you to back up y

Telephone System Configuration65CSG SIP Communications Gateway Operation/Reference GuideClick Update Polycom firmware to update the Polycom firmware o

Telephone System Configuration66CSG SIP Communications Gateway Operation/Reference GuideOptionsThe options tab provides several options which allow yo

Telephone System Configuration67CSG SIP Communications Gateway Operation/Reference GuideLanguageThe Language tab gives you the ability to specify the

Telephone System Configuration68CSG SIP Communications Gateway Operation/Reference GuideRebootThe Reboot tab gives you the ability to reboot your CSG.

Device Configuration69CSG SIP Communications Gateway Operation/Reference GuideDevice ConfigurationAMX Modero panels feature on-board Setup pages and M

Device Configuration70CSG SIP Communications Gateway Operation/Reference GuideFIG. 66 SIP Settings pageThe following table describes the features on

Device Configuration71CSG SIP Communications Gateway Operation/Reference GuideSetting Up Your Touch Panel to Work with Your CSGFollow these steps to c

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Device Configuration72CSG SIP Communications Gateway Operation/Reference GuideMET-ECOM Web ConsoleMetreau Entry Communicators have a built-in web cons

Device Configuration73CSG SIP Communications Gateway Operation/Reference GuideConfiguration Page - SIP Settings TabThe options on the SIP Settings tab

Device Configuration74CSG SIP Communications Gateway Operation/Reference GuideConfiguring VoIP1.On the Configuration page, select the SIP Settings tab

Device Configuration75CSG SIP Communications Gateway Operation/Reference Guide

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